Privacy Policy

JA Applications Ltd ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Account information (name, email address, password)
• Content you create or upload to our platform
• Usage data and analytics to improve our services
• Device information and technical data for optimization
• Communication records when you contact us

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products, services, features, and functionality
• Monitor and analyze trends, usage, and activities in connection with our services

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information in the following situations:

• With your explicit consent
• To comply with legal obligations or protect our rights
• With service providers who assist us in operating our platform
• In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain personal data only for as long as necessary for the purposes outlined in this policy:

• Account Data: Until account deletion or 2 years of inactivity
• Content Data: Until deletion by user or account termination
• Usage Analytics: Aggregated and anonymized after 26 months
• Legal Compliance: As required by applicable laws (typically 6-7 years)

You have the right to request deletion of your data at any time, subject to our legal obligations.

Under the UK GDPR, EU GDPR, and Digital Markets Act (DMA), you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Request transfer of your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Restrict Processing: Request limitation of processing your data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right not to be subject to automated decision-making: Including profiling

To exercise any of these rights, please contact us at hello@contentwave.ai. We will respond to your request within one month.

We use cookies and similar tracking technologies. Under GDPR, we require your explicit consent for non-essential cookies:

• Essential Cookies: Required for basic site functionality (no consent required)
• Analytics Cookies: Help us understand how you use our site (requires consent)
• Marketing Cookies: Used for advertising and personalization (requires consent)

You can withdraw your cookie consent at any time through your browser settings or by contacting us.

When transferring personal data outside the UK/EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Other appropriate safeguards as required by GDPR

We will only transfer your data to countries or organizations that provide adequate protection as determined by UK and EU authorities.

We process your personal data under the following legal bases:

• Contract: To provide our services as agreed in our Terms of Service
• Legitimate Interest: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

In compliance with the EU Digital Markets Act, we ensure:

• Transparent data processing practices
• User control over data portability and interoperability
• Fair and non-discriminatory access to our platform
• Clear information about data sharing with third parties

For data protection inquiries, you can contact our Data Protection Officer at:

Email: dpo@contentwave.ai

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority if you believe we have not handled your data appropriately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or our practices, please contact us at: